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AI Call Disposition Tags Explained
After every AI call, Assistantz.ai automatically applies a disposition tag to the contact — answered, not answered, ai voice appointment booked, voicemail reached, contact hangup, ai hangup, dial failed, dial no answer, call transfer, machine detected, max duration reached, dial busy, inactivity, or scam detected. No setup is required; use these tags to trigger follow-up workflows.
You don’t need to configure anything for this — every AI call automatically gets tagged with how it ended, so you can build follow-up automations off the outcome without a post-call webhook.
The tags
- answered
- not answered
- ai voice appointment booked
- voicemail reached
- contact hangup
- ai hangup
- dial failed
- dial no answer
- call transfer
- machine detected
- max duration reached
- dial busy
- inactivity
- scam detected
More tags get added over time as new call outcomes are supported.
How to use them
These tags apply automatically after every call, so the natural next step is a GoHighLevel workflow triggered on Contact Tag that reacts to the outcome — for example, sending a follow-up SMS when a contact is tagged not answered, or notifying your team when ai voice appointment booked fires. This works alongside, or instead of, a post-call webhook, which gives you the full transcript and sentiment analysis for more detailed automation.
Next step
To send transcripts and richer call data to your own systems, see how to set up a post-call webhook for transcripts and workflows.